1. Data Controller
The data controller for personal data processed through this website is CarFy Adana, operating the website carfyadana.com. For all privacy-related inquiries, contact us at: book@carfyadana.com
2. What Data We Collect
When you use CarFy Adana, we may collect the following types of personal data:
- Contact information: name, email address (when you contact us via email)
- Booking data: pickup/dropoff locations, travel dates, car category preferences (collected and processed by our booking partner, LocalRent)
- Technical data: IP address, browser type and version, pages visited, time spent on pages, referring URL — collected automatically via analytics tools
- Payment data: partial card details for the online deposit (processed securely by our payment partner — we do not store full card numbers)
3. How We Use Your Data
We use the collected data for the following purposes:
- To process your car rental booking and communicate booking confirmations
- To respond to your email inquiries and provide customer support
- To improve our website content and user experience based on aggregated analytics
- To comply with legal obligations under applicable law
- To detect and prevent fraud or misuse of our services
We do not use your personal data for unsolicited marketing without your explicit consent.
4. Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR:
- Contractual necessity: processing required to fulfill your booking
- Legitimate interest: improving website performance and preventing fraud
- Legal obligation: compliance with applicable laws and regulations
- Consent: for optional analytics cookies (where consent is required)
5. Third-Party Services
CarFy Adana uses the following third-party services that may collect or process personal data:
- LocalRent (localrent.com): our booking platform partner that processes booking data, payments, and communicates with rental suppliers. See LocalRent Privacy Policy.
- Yandex Metrica: web analytics service used to analyze website traffic and user behavior in aggregate. See Yandex Privacy Policy.
- Google Maps: mapping service embedded on our Contacts page. See Google Privacy Policy.
6. Cookies
Our website uses cookies — small text files stored on your device — for the following purposes:
- Essential cookies: required for the booking widget and website functionality
- Analytics cookies: used by Yandex Metrica to collect anonymized usage statistics
- Third-party cookies: set by LocalRent booking widget and Google Maps
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our booking widget.
7. Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) by our third-party service providers (Yandex, LocalRent). Where such transfers take place, we ensure appropriate safeguards are in place in accordance with GDPR and applicable data protection laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected:
- Booking-related data: retained for up to 3 years for accounting and legal compliance purposes
- Email correspondence: retained for up to 2 years
- Analytics data: aggregated and anonymized — retained indefinitely in aggregate form
9. Your Rights
Under GDPR and applicable data protection law, you have the following rights regarding your personal data:
- Right of access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your personal data ("right to be forgotten")
- Right to restriction: request that we limit processing of your data
- Right to data portability: request your data in a structured, machine-readable format
- Right to object: object to processing based on legitimate interest
- Right to withdraw consent: withdraw previously given consent at any time
To exercise any of these rights, contact us at book@carfyadana.com. We will respond within 30 days.
10. Children's Privacy
CarFy Adana does not knowingly collect personal data from children under the age of 16. If you believe we have inadvertently collected data from a minor, please contact us immediately at book@carfyadana.com and we will delete the data promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. The updated policy will be published on this page with the revision date noted at the top. We encourage you to review this page periodically.
Last updated: January 2026
12. Contact
For any privacy-related questions, data requests, or concerns, please contact CarFy Adana at:
Email: book@carfyadana.com
If you are not satisfied with our response, you have the right to lodge a complaint with your national data protection supervisory authority.
